Contact Us
Have a question about one of our casino reviews, a correction to suggest, or feedback on how we cover no deposit bonuses in Canada? We're here for it. Reach out using the details below and a member of our editorial team will get back to you.
Reach the Editorial Team
The quickest way to reach us is by email. Whether you're a reader with a question, a casino operator with a factual concern, or a journalist looking for comment on the Canadian online casino market, write to us at [email protected].
We aim to reply to all messages within 48 hours on business days. During busy periods it may take a little longer, but every message is read.
What We Can Help With
- Review accuracy: If you believe a fact in one of our casino or bonus reviews is out of date or incorrect, let us know. Include the page URL and the specific detail in question and we'll investigate promptly.
- Reader experience reports: If you've used a casino we cover and your experience — positive or negative — differs from what we describe, we want to hear about it. Reader insight helps us keep our assessments honest.
- No deposit bonus questions: Not sure whether a particular bonus applies to you, or want clarification on terms we've summarised? Drop us a line and we'll do our best to point you in the right direction.
- Editorial suggestions: Think we're missing a casino that Canadian players should know about, or a topic that deserves coverage? We're open to suggestions, though we can't promise to act on every one.
- Partnership and commercial enquiries: If you represent a casino brand or an affiliate network and want to discuss a commercial relationship, email us with full details. Please note that commercial arrangements do not influence our editorial rankings or ratings — those are determined solely by our review criteria.
What We Can't Help With
We are an independent comparison and review site, not a casino operator. We are not able to:
- Access your account at any casino we cover or intervene in account disputes
- Process withdrawals, reverse transactions or reset passwords on your behalf
- Provide legal or financial advice
For account-level issues, contact the casino's own support team directly. If you have a dispute that cannot be resolved with the operator, consider reaching out to the relevant licensing authority or an independent dispute resolution service.
Responsible Gambling
If you or someone you know is experiencing difficulties related to gambling, please visit our responsible gambling guidance for information on support organisations available to Canadians. You don't need to contact us first — those resources are available directly and without charge.
About This Site
If you'd like to know more about how we research and rank Canadian online casinos, including the criteria we use to evaluate no deposit bonuses, you can read more on our about us page. Our terms and conditions set out the basis on which we publish reviews and the limits of our editorial responsibility.